Privacy Policy

Darul Islam Online Quran Academy (“we”, “us”, “our”) provides live one-on-one online Quran and Islamic studies classes through darulislams.com. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website or registering for a class, you agree to the practices described here.

1. Who We Are

Our website and classes are operated by [Legal Business Name], located at [Business Address]. If you have any question about this policy or your personal information, contact us at [Contact Email].

2. Information We Collect

We collect the following types of information:

• Information you give us. When you fill in our registration form, contact us, or message us on WhatsApp, we collect the student’s full name, the parent or guardian’s name, email address, phone or WhatsApp number, country, city or time zone, age group, current level, chosen course and plan, preferred class time, and any message you write.
• Class and progress information. Attendance, lessons covered, tutor notes, and test results that we use to prepare monthly progress report cards.
• Payment information. If you pay for classes, payments are handled by [Payment Provider(s)]. We do not store full card or bank account details.
• Technical information. Your IP address, browser type, device, pages visited, and referring website, collected through cookies and similar technologies.
• Communications. Copies of emails and messages you send us.
• Class recordings. [Choose one and delete the other: We do not record classes. / We may record classes for quality and safety purposes.]

3. How We Use Your Information

We use personal information to:

• arrange free trial classes and match each student with a suitable tutor;
• deliver live classes, schedule sessions, and send reminders;
• prepare monthly report cards for parents;
• process payments and keep financial records;
• reply to your questions and requests;
• improve our website, courses, and teaching quality;
• protect our website and users from fraud and misuse, and meet legal obligations; and
• send news or offers, only where you have agreed or where the law allows. You can opt out at any time.

4. Legal Bases for Processing

If you are in the United Kingdom or European Economic Area, we process your information on these bases: to perform our agreement with you (including preparing your trial class), with your consent, for our legitimate interests in running and improving our academy, and to comply with legal obligations.

5. How We Share Information

We do not sell your personal information. We share it only with:

• our tutors and staff who need it to teach and support you;
• service providers that help us run our academy, such as website hosting, email and form processing, video-conferencing platforms (for example Zoom or Skype), messaging tools (for example WhatsApp), payment providers, and analytics tools. They may use your information only to provide services to us;
• authorities or other parties when required by law or to protect rights, safety, or security; and
• a buyer or successor, if our business is sold or reorganised.

6. Cookies and Similar Technologies

Our website uses cookies that are necessary for it to work, and may use analytics cookies to understand how visitors use it. [List any analytics or advertising tools you use, for example Google Analytics or Meta Pixel, or delete this sentence.] You can block or delete cookies in your browser settings, but some parts of the website may not work properly if you do.

7. How Long We Keep Information

We keep personal information only as long as needed for the purposes in this policy. Enquiries that do not lead to enrolment are deleted or anonymised after [12 months]. Student records are kept while the student is enrolled and for [Retention Period] afterwards, unless the law requires us to keep them longer.

8. Security

We use reasonable technical and organisational measures to protect your information, such as access controls and secure hosting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International Transfers

Our students live in many countries, and our team and service providers may be located in other countries. Your information may therefore be processed outside your own country. Where required, we take steps to protect it in line with this policy and applicable law.

10. Children’s Privacy

Many of our students are children. We collect a child’s information from or with the involvement of a parent or guardian, who registers the child for classes. We do not knowingly collect personal information directly from a child under 13 (or the higher age set by local law) without parental consent. Parents and guardians may review, correct, or delete their child’s information, or withdraw consent, at any time by contacting us.

11. Your Rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• ask us to delete your information;
• restrict or object to certain processing;
• receive a copy of your information in a portable format;
• withdraw consent at any time; and
• opt out of marketing messages.

If you are a California resident, you may also have the right to know, delete, and correct your personal information, and not to be treated unfairly for using these rights. We do not sell personal information.

To use any of these rights, email [Contact Email]. We may need to verify your identity first, and we will respond within the time required by law. You may also complain to your local data protection authority.

12. Third-Party Links and Platforms

Our website may link to other websites and platforms, such as WhatsApp and social media. We do not control them, and their own privacy policies apply when you use them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Please check it regularly.

14. Contact Us

If you have any question about this document, please contact us:

• Business name: Dar Ul Islams
• Email: [Contact Email]
• WhatsApp / Phone: [WhatsApp / Phone Number]
• Address: [Business Address]